Signature Realty Pty Ltd, its appointed staff, contractors and franchisees respect and recognise the importance of protecting the privacy of information collected about visitors and site users of our website, in particular any information that is capable of identifying you as an individual (“personal information”). Our Internet Privacy Policy governs the manner in which your personal information obtained through the use of this website will be collected, stored, used and distributed.

This Privacy Policy should be reviewed periodically so that you are updated on any company policy or legislative changes that take place from time to time.

Your Personal Information

Any personal information collected about our visitors or site subscribers using our website is only collected for the purpose of its original intention and only when knowingly or voluntarily submitted.

Example, we may need to collect personal information to provide you with further services such as a property appraisal or to answer a question or to send you more detailed information on any previous requests or questions. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with current applicable privacy laws legislated in Australia.

How We Collect Your Personal Information

In the course of providing services to you, we may collect personal information either directly or indirectly and via a variety of ways. Example, information is collected from you when:

  • You request us to place you on one of our mailing lists
  • If you apply for employment with us
  • Make an enquiry to receive a property appraisal
  • Visit our web site, or sign up to be a subscriber
  • Become a client, debtor or creditor of the company
  • Information supplied by you in a message to our staff
  • You provide most of the personal information directly to us and for a specific intention.

How We Use the Information That is Collected

Any personal information received from visitors, site users or subscribers that is submitted to us is only used for the purpose for which it was originally submitted unless we disclose to you other uses in this Internet Privacy Policy or at the time of submission or collection. Copies of correspondence sent by you to our web site that contains confidential personal information is treated in confidence and will not be disclosed or sold or transferred to other parties unless required by you or an act of legislation or law.

In any case all information is securely stored and archived in accordance with the legislation required by real estate agencies and any transactions stored after that period is permanently destroyed. You should be aware that we may use your email address to contact you in the future. We will not sell or pass on your details to other third parties or sell your details to bulk emailing entities or marketing firms.

Use of the Information for a Secondary Purpose

We may sometimes use the personal information supplied by you that we collected for a secondary purpose and that could be for use in a way different from the original purpose for its collection. We will only do this in the following circumstances:

  • Where you have consented for its release
  • Where the secondary purpose is directly related to the primary purpose
  • Or you would reasonably expect us to use or disclose the information in such a way
  • Where we are permitted or required by law, or it is in the interests of public safety

Correcting Information

You can also request us to check our information that was collected about you and if it is found to be inaccurate request us to correct it or delete the inaccurate information. This is part of our professional responsibility and commitment to take all reasonable steps to ensure that any information we collected about you is accurate, complete and kept up-to-date.


You should be aware that we may need to use your email address to make contact with you in the future unless you request us in writing not to do so.


We constantly implement technical measures to ensure the security, integrity and privacy of your personal information submitted to us or our website is protected but unfortunately we cannot guarantee against advanced computer hackers or internet viruses interfering with our data.

Also any information sent to us via the Internet cannot be guaranteed to be totally secure, however, we will try to take all reasonable measures to protect the personal information you may send to us. Also our employees, contractors and franchisees who provide services to you are obliged to respect your privacy and act in accordance with our privacy principals and collection of personal information procedures and also in accordance with current legislation requirements applicable to the region of collection, however, we will not be held responsible for events arising from unauthorized access to your personal information.

Connections To Other Websites

We may provide connection links to other websites external of our website and we cannot take responsibility for other third party policies on collection or use of collected private or personal information, we do not guarantee the security of any information supplied by you that has been issued to other third parties. As these third party websites are not under our control or obliged to follow or adhere to our collection of information procedures or policies and we cannot accept responsibility for the conduct of these third party websites, however prior to you submitting any personal information to these third party websites we suggest you read carefully their privacy policy.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioners website.